Privacy Policy
On hotlula.com (from now on, will be referred as hotlula), visitor privacy is of our serious concern. This privacy policy page describes what kind of personal information may be received and collected by hotlula and how the information will be used.
Our Address
13 floor, Baihui square, Yuexiu District, Guangzhou, PRC
(Note: This is not the return address, please contact customer service for Return & Exchange.)
Business Contact Data
We collect all the business contact data sent through emails or web forms on hotlula from visitors. The visitor identification and contact related data entered will be kept strictly for hotlula internal use. Hotlula will ensure the safety and proper usage of those data.
Information Usage
We will only use your personally identifiable information as described below, unless you have specifically consented to another type of use, either at the time the personally identifiable information is collected from you or through some other form of consent from you:
1.We will use personally identifiable information to complete any orders you have placed.
2.We will use personally identifiable information to provide you with the specific services that you have requested, such as to reach a retailer.
3.We will use your personally identifiable information to respond to questions that you send to us.
4.We will use your personally identifiable information to send you emails from time to time, such as newsletters and notices about our promotions.
5.We may disclose personally identifiable information as required by law or legal process.
6.We may disclose personally identifiable information to investigate suspected fraud, harassment or other violations of any law, rule or regulation, or the terms or policies for the Web site.
7.By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.
WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
Text marketing (if applicable): With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system.
OPT OUT/CORRECTIONS
Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests at the customer information section, or by telephoning, or emailing your request to hotlula. Please do not email your credit card number or other sensitive information.